Privacy policy

What we collect

• Account data: name, email, and password (stored hashed).
• Team and book data: team names, rosters, game days, expenses, dues, balances, and notes your financier enters.
• Support messages: issue reports and product feedback you send, including optional page URL and contact details. Feedback status (addressed or not) is visible in your portal.
• Technical data: standard server logs and, if enabled, anonymized product analytics (Microsoft Clarity) to understand how the site is used.
• Campaign tags: if you arrive via a tagged link (for example a short link or UTM parameters), we may count that visit anonymously to measure outreach reach. Source and campaign tags are saved on signup and team creation to understand which communities send us real teams — not for advertising profiles.

How we use it

• Run the service: sign-in, team books, invites, and email verification.
• Send transactional email (verification codes, password reset, team invites).
• Respond to support requests, review feedback, and fix problems you report.
• Keep the platform secure and reliable.

We do not sell your personal information. Potkeeper v1 does not process card payments or move money — the book is a record only.

Who can see team data

Financiers see the full book for teams they manage. Players see their own balance and statement, not other players’ ledgers. Do not put sensitive government IDs or unnecessary personal data in notes.

Service providers

We use trusted vendors to host and operate Potkeeper (for example cloud hosting, email delivery, and database services). They process data only to provide the service to us.

Retention and deletion

We keep account and book data while your account and teams are active. Contact us if you need help removing an account or correcting data.

Contact

Privacy questions: support@usepotkeeper.com